Privacy Policy
Effective Date: July 23rd, 2025
Company: Elite Retreat Spa LLC
Website: www.eliteretreatspa.com
Elite Retreat Spa LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through your interactions with our website, services, and spa.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or otherwise engage with our business.
- Information We Collect
We may collect personal and non-personal information from you in the following ways:
- Information You Provide Directly
- Name, phone number, email address, and mailing address
- Date of birth (for age-appropriate services)
- Payment and billing information (processed via secure third parties)
- Medical or skincare history relevant to the services you request
- Feedback, inquiries, or messages submitted via contact forms or appointment requests
- Information Collected Automatically
- IP address, browser type, device information
- Pages visited, time spent on the website, and navigation patterns
- Cookies and tracking technologies (see Section 5)
- How We Use Your Information
We use your information to:
- Schedule and confirm appointments
- Provide personalized spa treatments
- Respond to inquiries and customer support requests
- Send promotional communications (if consented)
- Improve our website functionality and service offerings
- Maintain legal, regulatory, and operational compliance
- How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service providers (e.g., payment processors, scheduling platforms, email marketing tools)
- Legal authorities, when required by law or to protect our rights
- Business partners, only when necessary to fulfill your request or enhance your experience
All vendors and providers are contractually obligated to handle your data securely and confidentially.
- Your Rights & Choices
Depending on your location (e.g., California, EU), you may have the following rights:
- Access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications at any time
- Request that we do not sell or share your data (note: we do not sell your data)
To exercise any of these rights, contact us at: [insert email]
- Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Understand how you interact with our site
- Remember your preferences
- Improve site performance
You can manage or disable cookies via your browser settings. Some features of the website may not function properly if cookies are disabled.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no transmission or storage system is 100% secure. We cannot guarantee absolute security, but we take all appropriate precautions.
- Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of those sites. We encourage you to review their privacy policies.
- Children’s Privacy
We do not knowingly collect or solicit personal information from individuals under the age of 13. If we learn we have collected such information, we will delete it promptly.
- Policy Updates
We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Effective Date.” Your continued use of our services after changes constitutes your acceptance.
- Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Elite Retreat Spa LLC
1264 Harwood Rd, Bedford, TX 76021
customerservices@eliteretreatspa.com
(469)-501-2484